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Transcription generation technique selection

專利號
US10867609B2
公開日期
2020-12-15
申請人
Sorenson IP Holdings, LLC(US UT Salt Lake City)
發(fā)明人
Michael Holm
IPC分類
G06K15/02; H04N1/00; G10L15/26; G10L15/22; H04L29/08
技術(shù)領(lǐng)域
ratings,may,speech,technique,user,first,generation,be,or,in
地域: UT UT Salt Lake City

摘要

According to one or more aspects of the present disclosure, operations related to selecting a transcription generation technique may be disclosed. In some embodiments, the operations may include obtaining multiple user ratings that each correspond to a different one of multiple transcriptions. Each transcription may be obtained using a first transcription generation technique and may correspond to a different one of multiple communication sessions. The operations may further include selecting, for a subsequent communication session that occurs after the multiple communication sessions, a second transcription generation technique based on the user ratings. In addition, the operations may include providing the subsequent transcription to a device during the subsequent communication session.

說明書

The transcription system 130 may provide the first transcription to the first device 104 during the first communication session. In these or other embodiments, during the first communication session or after the first communication session has terminated, the transcription system 130 may obtain a first user rating of the first transcription. In some embodiments, the first device 104 may be configured to present a request for the first user rating during the first communication session or after the first communication session has terminated. In these or other embodiments, the first device 104 may present the request as directed by the transcription system 103. Additionally or alternatively, the first device 104 may be configured to present the request independent of any direction from the transcription system 130.

In some embodiments, the request for the first user rating may include a prompt to evaluate a quality of the first transcription. In these or other embodiments, the prompting may include evaluating the quality based on a scale. The scale may be a numeric scale, an alphabetic scale, an adjective based scale (e.g., very bad, bad, satisfactory, good, very good, etc.) and/or any other suitable scale that may reflect user satisfaction or a user rating.

權(quán)利要求

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