In some embodiments, the transcription system 130 may be configured to select a second transcription generation technique for one or more other subsequent transcriptions of one or more other subsequent communication sessions. In these or other embodiments, the second transcription generation technique may include providing audio from the second device 106 during the communication session to the transcription system 130 and directing the transcription system 130 to use the second speech recognition system 136 to generate the subsequent transcriptions. In these and other embodiments, the second speech recognition system 136 may be different automatic system than the first speech recognition system 134. Additionally or alternatively, the second speech recognition system 136 may be a re-voicing system.
In some embodiments, the transcription system 130 may be configured to select the second transcription generation technique based on the user ratings that may be obtained with respect to the first transcription generation technique (referred to herein as “first technique ratings”). In these or other embodiments, the transcription system 130 may be configured to select the second transcription generation technique for the first user 110 based on the first technique ratings being associated with a profile of the first user 110.