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Transcription generation technique selection

專利號(hào)
US10867609B2
公開日期
2020-12-15
申請(qǐng)人
Sorenson IP Holdings, LLC(US UT Salt Lake City)
發(fā)明人
Michael Holm
IPC分類
G06K15/02; H04N1/00; G10L15/26; G10L15/22; H04L29/08
技術(shù)領(lǐng)域
ratings,may,speech,technique,user,first,generation,be,or,in
地域: UT UT Salt Lake City

摘要

According to one or more aspects of the present disclosure, operations related to selecting a transcription generation technique may be disclosed. In some embodiments, the operations may include obtaining multiple user ratings that each correspond to a different one of multiple transcriptions. Each transcription may be obtained using a first transcription generation technique and may correspond to a different one of multiple communication sessions. The operations may further include selecting, for a subsequent communication session that occurs after the multiple communication sessions, a second transcription generation technique based on the user ratings. In addition, the operations may include providing the subsequent transcription to a device during the subsequent communication session.

說(shuō)明書

By way of example, based on particular considerations, the transcription system 130 may only consider first technique ratings that have occurred within a particular time period (e.g., within the past week, past month, past 2 months, past 3 months, etc.) for identification of negative user ratings. As such, in this example, there may be two time periods, the particular time period and any time prior to the particular time period. Additionally, in this example, the weighting may be binary in which first technique ratings within the particular time period may be considered and first technique ratings outside of the particular time period may not be considered.

In these or other embodiments, the transcription system 130 may be configured to use the weighting in making determinations related to the relationship of negative user ratings with respect to the other user ratings of the first technique ratings. For example, first technique ratings with different weights may be given different count values in making the relationship determinations. For instance, first technique ratings with a first weighting may each be given a count value of “1,” first technique ratings with a second weighting lower than the first weighting may each be given a count value of “0.5,” and first technique ratings with a third weighting lower than the second weighting may each be given a count value of “0.” The different count values may be used in determining the “number” of negative user ratings, the ratio of negative user ratings, the average user rating, or any other suitable rating analysis.

權(quán)利要求

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