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Transcription generation technique selection

專利號
US10867609B2
公開日期
2020-12-15
申請人
Sorenson IP Holdings, LLC(US UT Salt Lake City)
發(fā)明人
Michael Holm
IPC分類
G06K15/02; H04N1/00; G10L15/26; G10L15/22; H04L29/08
技術(shù)領(lǐng)域
ratings,may,speech,technique,user,first,generation,be,or,in
地域: UT UT Salt Lake City

摘要

According to one or more aspects of the present disclosure, operations related to selecting a transcription generation technique may be disclosed. In some embodiments, the operations may include obtaining multiple user ratings that each correspond to a different one of multiple transcriptions. Each transcription may be obtained using a first transcription generation technique and may correspond to a different one of multiple communication sessions. The operations may further include selecting, for a subsequent communication session that occurs after the multiple communication sessions, a second transcription generation technique based on the user ratings. In addition, the operations may include providing the subsequent transcription to a device during the subsequent communication session.

說明書

Additionally or alternatively, the other transcription generation technique may include the first transcription generation technique. In these or other embodiments, the first generation technique may be selected again in response to the first technique ratings and the second technique ratings indicating greater user satisfaction with respect to the first transcription generation technique than the second transcription generation technique.

Modifications, additions, or omissions may be made to the environment 100 without departing from the scope of the present disclosure. For example, in some embodiments, the transcription system 130 may include additional functionality. For example, the transcription system 130 may edit the transcriptions or make other alterations to the transcriptions after presentation of the transcriptions one or both of the first device 104 and the second device 106.

Alternatively or additionally, in some embodiments, the environment 100 may include additional devices. In these and other embodiments, the additional devices may be configured to obtain user ratings and/or present communications as described in this disclosure. For example, the first device 104 may receive a request for a communication from the second device 106. A third device may alert the first user 110 of the request and capture audio of the first user 110. Alternatively or additionally, a fourth device may present transcriptions to the first user 110. In these and other embodiments, each of the first device 104, the third device, and the fourth device may be associated with the first user 110, communicatively coupled, and coordinated to perform operations as described with respect to the first device 104 in this disclosure.

權(quán)利要求

1
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