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Transcription generation technique selection

專利號
US10867609B2
公開日期
2020-12-15
申請人
Sorenson IP Holdings, LLC(US UT Salt Lake City)
發(fā)明人
Michael Holm
IPC分類
G06K15/02; H04N1/00; G10L15/26; G10L15/22; H04L29/08
技術(shù)領(lǐng)域
ratings,may,speech,technique,user,first,generation,be,or,in
地域: UT UT Salt Lake City

摘要

According to one or more aspects of the present disclosure, operations related to selecting a transcription generation technique may be disclosed. In some embodiments, the operations may include obtaining multiple user ratings that each correspond to a different one of multiple transcriptions. Each transcription may be obtained using a first transcription generation technique and may correspond to a different one of multiple communication sessions. The operations may further include selecting, for a subsequent communication session that occurs after the multiple communication sessions, a second transcription generation technique based on the user ratings. In addition, the operations may include providing the subsequent transcription to a device during the subsequent communication session.

說明書

The systems and methods to select between different transcription generation techniques described in this disclosure may result in the improved display of transcriptions at a user device. For example, the systems and methods described in this disclosure may provide users with improved user experiences by selecting transcription generation techniques for a particular user based on that user's ratings of the different transcription generation techniques such that transcription generation techniques preferred by the user may be used.

Turning to the figures, FIG. 1 illustrates an example environment 100 for transcription of communications. The environment 100 may be arranged in accordance with at least one embodiment described in the present disclosure. The environment 100 may include a network 102, a first device 104, a second device 106, and a transcription system 130. The transcription system 130 may include a first speech recognition system 134 and a second speech recognition system 136.

The network 102 may be configured to communicatively couple the first device 104, the second device 106, and the transcription system 130. In some embodiments, the network 102 may be any network or configuration of networks configured to send and receive communications between systems and devices. In some embodiments, the network 102 may include a wired network, an optical network, and/or a wireless network, and may have numerous different configurations. In some embodiments, the network 102 may also be coupled to or may include portions of a telecommunications network, including telephone lines, for sending data in a variety of different communication protocols, such as a plain old telephone system (POTS).

權(quán)利要求

1
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