There are various innovative approaches in defining and performing user-computer interaction and computer guided navigation when it comes to the performance of written procedures/instructions. However, any approach that requires fundamentally changing the way procedure/instructions are authored will suffer from significant change management costs and user adoption issues. For example, a typical nuclear utility invests tens of millions of dollars in the process of writing, reviewing, approving, and organizing tens of thousands of work instructions and procedures. In a nuclear utility, procedure writers currently use advanced, mature and full-featured text authoring tools such as Microsoft Word or Adobe FrameMaker to define procedures and work-instructions. Abruptly changing that with a new tool for authoring instructions as well as user-computer interaction is not only a colossal undertaking but also suffers from tremendous change management costs in using the new process and tools for procedure-writing. Besides the change management costs, such approaches pose a significant risk of adoption and user acceptance as currently procedure writers are accustomed to mature software for authoring instruction (without the interaction or application integration).
The subject matter claimed herein is not limited to embodiments that solve any disadvantages or that operate only in environments such as those described above. Rather, this background is only provided to illustrate one exemplary technology area where some embodiments described herein may be practiced.
The scope of the present invention is not limited to any degree by the statements within this summary.