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Methods and systems for demonstrating a personalized automated teller machine (ATM) presentation

專利號(hào)
US11176786B2
公開日期
2021-11-16
申請(qǐng)人
Capital One Services, LLC(US VA McLean)
發(fā)明人
Stephen Van Beek Faletti
IPC分類
G07F19/00; H04W12/06; H04W4/02; H04W12/63
技術(shù)領(lǐng)域
atm,user,or,data,may,e.g,device,entity,be,geographic
地域: VA VA McLean

摘要

A computer-implemented method for demonstrating a personalized automated teller machine (ATM) presentation to a user may include: obtaining transaction data of the user via a device associated with the user; obtaining, via the one or more processors, geographic data of the user based on the transaction data; generating, via the one or more processors, ATM data based on the geographic data of the user; obtaining, via the one or more processors, user feedback data based on the ATM data, wherein the user feedback data comprises a selection of an ATM of the list of the ATMs; transmitting, to the selected ATM of the list of the ATMs, presentation data based on the transaction data and the user feedback data; and demonstrating, via the selected ATM of the list of the ATMs, the personalized ATM presentation to the user based on the presentation data.

說明書

CROSS-REFERENCE TO RELATED APPLICATION(S)

This patent application is a continuation of and claims the benefit of priority to U.S. Nonprovisional patent application Ser. No. 16/746,122, filed on Jan. 17, 2020, the entirety of which is incorporated herein by reference.

TECHNICAL FIELD

Various embodiments of the present disclosure relate generally to demonstrating a personalized presentation, and, more particularly, to demonstrating a personalized automated teller machine (ATM) presentation.

BACKGROUND

Customers may generally trust bank-operated ATMs more than ATMs operated by independent ATM services. However, many ATMs in the United States may be operated by independent ATM services, and banks may contract with such independent ATM services in order to provide their customers access to these ATMs (e.g., on a fee-free or reduced fee basis). In many cases, ATMs operated by independent ATM services may be branded generically or with another bank's logo, potentially diminishing trust and creating confusion over whether customers have fee-free or reduced-fee access to these ATMs.

Aspects of the present disclosure may overcome the above-referenced challenge or other challenges. The background description provided herein is for the purpose of generally presenting the context of the disclosure. The materials described in this section are not prior art to the claims in this application and are not admitted to be prior art, or suggestions of the prior art, by inclusion in this section.

SUMMARY OF THE DISCLOSURE

權(quán)利要求

1
What is claimed is:1. A computer-implemented method for demonstrating a personalized automated teller machine (ATM) presentation to a user, the method comprising:obtaining, via one or more processors, transaction data of the user via a device associated with the user, wherein the transaction data includes a potential user activity;obtaining, via the one or more processors, a geographic location of the user;generating, via the one or more processors, ATM data based on the geographic location of the user, wherein the ATM data includes a list of ATMs that are within a pre-determined distance of the geographic location of the user;obtaining, via the one or more processors, a further geographic location of the user indicative of movement of the user;selecting, via the one or more processors, an ATM from the list of ATMs based on a determination that the movement of the user is more toward that ATM than other ATMs in the list of ATMs;transmitting, to the selected ATM, presentation data based on the transaction data, wherein the presentation data includes information regarding a transaction entity associated with the potential user activity; andcausing, via the one or more processors, at least one display associated with the selected ATM to demonstrate the personalized ATM presentation to the user based on the presentation data.2. The method of claim 1, wherein the potential user activity is an activity able to be performed by the user via the selected ATM.3. The method of claim 2, wherein the potential user activity includes at least one of depositing funds, withdrawing funds, or changing identification data of the user.4. The method of claim 2, wherein:the potential user activity includes changing identification data of the user; andthe identification data of the user includes at least one of a password, a username, or an address of the user.5. The method of claim 1, further comprising:obtaining user account information, wherein the pre-determined distance from the geographic location of the user is based on a user setting in the user account information for the pre-determined distance.6. The method of claim 1, wherein the ATM data further includes geographic locations of the list of ATMs that are within the pre-determined distance of the geographic location of the user.7. The method of claim 1, wherein obtaining the further geographic location of the user includes receiving an indication, from a system associated with the further geographical location, that the device associated with the user has entered the further geographical location.8. The method of claim 1, wherein the personalized ATM presentation includes at least one of a logo or a theme associated with the transaction entity.9. The method of claim 1, wherein the transaction entity includes at least one of a financial services provider, an on-line resource, or a merchant.10. A computer-implemented method for demonstrating a personalized automated teller machine (ATM) presentation to a user, the method comprising:obtaining, via one or more processors, information from a user device associated with a user that is indicative of a potential user activity serviceable via an ATM;obtaining, via the one or more processors, a geographic location of the user;generating, via the one or more processors, a list of ATMs that are within a pre-determined distance of the geographic location of the user;detecting, via the one or more processors, a movement of the user from the geographic location of the user toward an ATM in the list of ATMs;selecting the ATM from the list of ATMS based on the detected movement of the user;transmitting, to the selected ATM, presentation data based on the information obtained from the user device, wherein the presentation data includes information regarding a transaction entity associated with the potential user activity; andcausing at least one display associated with the selected ATM to demonstrate the personalized ATM presentation to the user based on the presentation data.11. The method of claim 10, wherein the potential user activity is an activity able to be performed by the user via the selected ATM.12. The method of claim 11, wherein the potential user activity includes at least one of depositing funds, withdrawing funds, or changing identification data of the user.13. The method of claim 11, wherein:the potential user activity includes changing identification data of the user; andthe identification data of the user includes at least one of a password, a username, or an address of the user.14. The method of claim 10, further comprising:obtaining user account information, wherein the pre-determined distance from the geographic location of the user is based on a user setting in the user account information for the pre-determined distance.15. The method of claim 10, wherein the ATM data further includes geographic locations of the list of ATMs that are within the pre-determined distance of the geographic location of the user.16. The method of claim 10, wherein detecting the movement of the user includes receiving an indication, from a system associated with the further geographical location, that the user device associated with the user has entered the further geographical location.17. The method of claim 10, wherein the personalized ATM presentation includes at least one of a logo or a theme associated with the transaction entity.18. The method of claim 10, wherein the transaction entity includes at least one of a financial services provider, an on-line resource, or a merchant.19. The method of claim 10, wherein:each respective ATM in the list of ATMs includes:a display screen for providing an interactive interface; andat least one further display separate from the display screen that is one or more of incorporated into, positioned on, or positioned near an external casing of the respective ATM; andcausing the at least one display associated with the selected ATM to demonstrate the personalized ATM presentation includes causing the at least one further display of the selected ATM to demonstrate the personalized ATM presentation to the user based on the presentation data.20. A system for demonstrating a personalized automated teller machine (ATM) presentation to a user, the system comprising:a processor; anda memory operatively connected to the processor and including instructions executable by the processor to perform operations that include:obtaining transaction data of the user via a device associated with the user, wherein the transaction data includes a potential user activity;obtaining a geographic location of the user;generating ATM data based on the geographic location of the user, wherein the ATM data includes a list of ATMs that are within a pre-determined distance of the geographic location of the user;obtaining a further geographic location of the user indicative of movement of the user;selecting an ATM from the list of ATMS based on a determination that the movement of the user is more toward that ATM than other ATMs in the list of ATMs;transmitting, to the selected ATM, presentation data based on the transaction data, wherein the presentation data includes information regarding a transaction entity associated with the potential user activity; andcausing at least one display associated with the selected ATM to demonstrate the personalized ATM presentation to the user based on the presentation data, wherein the personalized ATM presentation includes at least one of a logo or a theme associated with the transaction entity.
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