As in block 604, the communication service may receive instructions to override the denial of the connection request, and as in block 606, the communication service may initiate the connection to the destination endpoint. For example, the communication service may receive a number or character entered into a telephone interface, or voice data for a word or phrase spoken into a speaker of a phone device, that overrides the denial of the connection request, and the communication service may initiate a connection with the destination endpoint by routing communication data to a device over one or more networks.