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Personalized temporary unsubscribe mechanisms for email subscriptions

專利號(hào)
US11616746B1
公開(kāi)日期
2023-03-28
申請(qǐng)人
Adobe Inc.(US CA San Jose)
發(fā)明人
Vishnu Singh; Ram Bhushan Agrawal; Medha Kumari; Deepansh Rawal
IPC分類
H04L51/212; H04L51/18; H04L51/214
技術(shù)領(lǐng)域
email,emails,user,temporary,management,options,or,period,system,in
地域: CA CA San Jose

摘要

In some embodiments, techniques for generating personalized unsubscribe options for emails are provided. For example, a subscription management system can access information associated with an active email subscription and a user profile for a user. The subscription management system can determine a temporary unsubscribe time period for the user based on the information associated with the active email subscription and the profile of the user. The subscription management system can embed multiple unsubscribe options in an email to be sent to the user. The multiple unsubscribe options can represent respective unsubscribe time periods including the temporary unsubscribe time period. The subscription management system can cause the email to be sent to the user and receiving a selection among the multiple unsubscribe options indicating a selected unsubscribe time period. The subscription management system can change the active email subscription to a suppressed email subscription associated with the unselected unsubscribe time period.

說(shuō)明書

FIG. 2 depicts an example of a process 200 for providing personalized unsubscribe options for users to temporarily suppress email subscriptions, according to certain embodiments of the present disclosure. One or more computing devices (e.g., subscription management system 102) implement operations depicted in FIG. 2 by executing suitable program code (e.g., subscription management module 104). For illustrative purposes, the process 200 is described with reference to certain examples depicted in the figures. Other implementations, however, are possible.

At block 202, the process 200 involves accessing, by the subscription management system 102, email subscription data 110 for a user and an associated user profile 120 from the data repository 106. The user may be on the active subscription list 114 and continuously receive subscription emails. The user profile 120 includes demographic data, activity data, and other data associated with the user. At block 204, the process 200 involves determining, by the subscription management system 102, a temporary unsubscribe time period for the user. Block 204 can be used to implement a step for determining a temporary unsubscribe time period for a user based on the information associated with the active email subscription and the profile of the user or a step for determining an updated temporary unsubscribe time period for the user based on the suppressed email subscription and the profile of the user. In some examples, more than one temporary unsubscribe time period may be generated for the user.

權(quán)利要求

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