Administrators may be empowered to access the messaging system from multiple endpoints. For instance, an administrator may be empowered to access the messaging system from a desktop or laptop computer and from a touch-screen device such as a smartphone. Accessing the messaging system from multiple devices may be empowered by, for instance, having a primary device that manages end-to-end encryption, with the secondary device accessing the messaging system through the primary device.
An agent registration may include actions by the agent on an agent client device 505. The user interface component 430 may receive an agent account registration command 510 from the agent and pass the agent account registration command 510 to a messaging component 440. The messaging component 440 then performs an agent account registration 550 with the messaging server 410.
The agent management component 470 receives the agent account registration 550 for an agent account for the multi-agent entity from the agent client device 505. The agent management component 470 performs an agent registration 560 for the agent account with the agent mapping repository 415. The agent registration 560 indicates that the agent account is an agent for a specified multi-agent entity.