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Systems and methods for multi-agent messaging

專利號(hào)
US11616747B1
公開日期
2023-03-28
申請(qǐng)人
WhatsApp LLC(US CA Menlo Park)
發(fā)明人
Brian Lange Acton; Mubarik F Imam; Daniel Charles Cocuzzo
IPC分類
H04L51/214; H04L51/216
技術(shù)領(lǐng)域
messaging,agent,message,client,broadcast,thread,may,device,sender,recipient
地域: CA CA Menlo Park

摘要

Systems and methods of the disclosure include receiving a message from a user at a user client device for a multi-agent entity. The message initiates a message thread between the user and the multi-agent entity. An administrator user for the multi-agent entity is determined and the message thread is forwarded to the administrator at an administrator client device. The method facilitates an exchange of security information between the administrator client device and the user client device. The method includes receiving a message thread forwarding a command from the administrator client device to forward the message thread to an agent of the multi-agent entity at an agent client device. The command can comprise a payload containing the security information.

說(shuō)明書

FIG. 9 illustrates an embodiment of a messaging system 750 assisting a group broadcast. The messaging system 750 may include key servers 243, chat servers 215, and group servers 244, as described with reference to FIG. 2.

A recipient device 825-1 may submit a recipient public key upload 910 to the key servers 243 of the messaging system 750. The recipient public key upload 910 may be performed during an initial configuring of a messaging application 830 to configure the messaging system 750 with public keys for distribution to other client. The recipient public key upload 910 may be performed occasionally to refresh the pool of public keys available to the messaging system 750 for distribution to client devices looking to contact the recipient device 825-1. The recipient public key upload 910 may comprise a plurality of public keys to which the recipient device 825-1 has the corresponding private key which it keeps secret in a repository on the recipient device 825-1. This may generally be performed by all the client devices using the messaging system 750 to empower the messaging system 750 to assist other client devices in engaging in secure communication. The key servers 243 may store a plurality of public keys received in the recipient public key upload 910 in a key store. The recipient device 825-1 may associate each of the plurality of public keys in the recipient public key upload 910 with a public key identifier for use in identifying which of the public keys was used by a sender device to encrypt a message sent to the recipient device 825-1.

權(quán)利要求

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