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Systems and methods for multi-agent messaging

專利號(hào)
US11616747B1
公開日期
2023-03-28
申請(qǐng)人
WhatsApp LLC(US CA Menlo Park)
發(fā)明人
Brian Lange Acton; Mubarik F Imam; Daniel Charles Cocuzzo
IPC分類
H04L51/214; H04L51/216
技術(shù)領(lǐng)域
messaging,agent,message,client,broadcast,thread,may,device,sender,recipient
地域: CA CA Menlo Park

摘要

Systems and methods of the disclosure include receiving a message from a user at a user client device for a multi-agent entity. The message initiates a message thread between the user and the multi-agent entity. An administrator user for the multi-agent entity is determined and the message thread is forwarded to the administrator at an administrator client device. The method facilitates an exchange of security information between the administrator client device and the user client device. The method includes receiving a message thread forwarding a command from the administrator client device to forward the message thread to an agent of the multi-agent entity at an agent client device. The command can comprise a payload containing the security information.

說明書

The sender device 820 may transmit a public key request 910 to the key servers 243. The public key request 910 may identify the recipient device 825-1 for which a public key is requested. The key servers 243 may return a particular recipient public key 920 from the recipient public key upload 910 to the sender device 820 in response to the public key request 910. It will be appreciated that the submission of a recipient public key upload 910 to the key servers 243 and the retrieval of the recipient public key 920 from the key servers 243 may comprise communication with a particular one or more key servers of a plurality of key servers 243 rather than the direct involvement of all of the plurality of key servers 243.

權(quán)利要求

1
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