If a recipient is not actively performing these tasks in Outlook when the scenario starts, the system holds the scenario email until one of these proof-of-life events occurs for that individual. The Pending Delivery tab on a Mail Status page of the scenario report captures details about the scenario emails that the system has not yet delivered because a proof-of-life event was not detected for those recipients. The system can determine user activity in Outlook when recipients are using Outlook either on a desktop or on a mobile device.
A notification may be excluded from the above analysis if a following event is included in the notification: NewMailEvent, FreeBusyChangedEvent, MovedEvent.
Event Item Analysis
The follow is list of example possible on-demand events: